- Maintenance and repair of City vehicles and equipment
- Maintaining the operating safety and regulatory compliance of the City’s fleet and fleet infrastructure
- Procuring necessary vehicles and equipment as approved through the annual replacement budget
- Asset management, budgeting and reporting, including vehicle and equipment replacement, scheduling and forecasting
- Fuel Management
- Radio Communications Management for Public Safety and Non-Public Safety
- Installing, monitoring, programming, replacing and purchasing both mobile and portable radios
Fully Burdened Labor Rate
- Can be instituted immediately as it relies on data from Oracle and M5.
- Can be measured both on a monthly and annual basis to show how Fleet is operating both in the day to day sense, and against the overarching goals of our department.
- As Fleet becomes more efficient, this will impact our rates of service and represent our ability to provide fiscally responsible service to both our customer departments and the city as a whole.
Scheduled Work vs Unscheduled Work
This metric is one of the most standard for our industry. The measure of Scheduled to Unscheduled visits represents the efficiency at which vehicles and equipment are being maintained properly. If excessive repairs are being performed in an unscheduled capacity, upkeep costs will continue to rise and the ROI of that vehicle or equipment may be eroded. The proper collection of data in reference to this metric will be based around the upcoming upgrade to our Fleet Management software suite, M5. Once the upgrade is completed, we can better utilize forecasting to schedule maintenance and determine if vehicles and equipment are both coming in on schedule and in a timely fashion.
Mechanic Overall Utilization
Overtime Labor vs Position Vacancies
This metric is currently being developed for all departments to utilize. Once it is completed, Fleet can use this measure how well it is executing the role of steward of the Public Trust as well as the funds entrusted to it. This section will be used to show the correlation between the number of overtime hours generated by the Fleet Department against the number of vacant positions. Thereby justifying the need for the positions it endeavors to fill with worthwhile and long-term invested employees and mechanics.
24 Hour Turnover Completion Rate
Percentage of Turnaround Times on Completed Repairs by Shop
Historical Turnover Times
Aging Work Orders
The below shows the number of Work Orders currently open, arranged and grouped by the number of days they've been open. This is an important measure of how many outstanding repairs Fleet has at the time. Most of these repairs are awaiting specialized parts or repairs, but must be tracked closely to ensure their downtime does not become prolonged.
Department Mechanical Certifications
Fleet Labor by Shop
The Fleet Department is responsible for repair of all kinds of vehicles and equipment. The responsibility for which is separated by either the categories of which they work on, or the type of repair they do. The below shows the division of work performed by these shops in the form of how much work they have charged out in repairs.